Cancellation Policy

At Tone Tunick, we strive to make your shopping experience smooth and flexible. We understand that there may be situations where you need to cancel an order, and we are here to assist you.

Order Cancellation by Customer

• Customers can request cancellation of their order before it has been processed or dispatched.
• Once the order is shipped, cancellation requests cannot be accepted.
• To cancel an order, please reach out to our customer support team at tunick@tonetunick.com with your order details.

Refund for Cancelled Orders

• If your cancellation is approved, any refund (if applicable) will be initiated to your original mode of payment.
• Refund timelines may vary depending on your payment provider’s policies.

Order Cancellation by Tone Tunick

• In rare cases, Tone Tunick may cancel an order due to:
  • Product unavailability
  • Payment or verification issues
  • Incorrect or incomplete shipping details
  • Technical errors or unforeseen circumstances
• Customers will be notified immediately in such cases, and if payment has already been made, a full refund will be processed.

Important Note

• We reserve the right to review and update our cancellation policy from time to time.
• For any queries or support related to cancellation, please contact us at tunick@tonetunick.com.